Excerpts from NAHC President Val J. Halamandaris’ Interview with Chip Bell, One of this Year’s Annual Meeting General Session Speakers

Chip Bell helps companies build cultures that support long-term customer loyalty. As founder of The Chip Bell Group, he works from both Dallas, Texas, and Atlanta, Georgia. Before starting the firm in 1980, he was director of management and organization development for NCNB, now Bank of America. He holds graduate degrees from Vanderbilt University and…