New Member Benefit for 2021: Partnership with Home Care Pulse

All Private Duty Home Care at NAHC members will now receive discounted services with Home Care Pulse, the national leader in home care quality assurance, performance benchmarking, and caregiver training. Access to these services at a price available nowhere else will give your business a leg up on the competition. 

Home Care Pulse’s mission is to empower home care providers to deliver superior care

On behalf of agencies across North America, Home Care Pulse surveys over 15,000 clients/caregivers every month to gather satisfaction scores and feedback on how they can improve. After merging with In the Know, a national leader in health care training, Home Care Pulse now helps more than 6000 health care organizations train, engage,and retain the best caregivers in the United States. 

Home Care Pulse also provides tools to monitor, analyze, and generate more online reviews; conducts the annual Home Care Benchmarking Study, and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores.

“I am personally very excited about this partnership,” says Emilie Bartolucci, Executive Director of Private Duty Home Care at NAHC. “I had the opportunity to work with Home Care Pulse during my time at BAYADA and their team is stellar. I have always been especially impressed with their commitment to service delivery excellence within the home care industry and their passion for quality and innovation.” 

Home Care Pulse will be working with NAHC to offer our members yearly educational opportunities designed specifically for our membership. 

We will also partner together on research within the private duty home care community to help provide answers to the most pressing questions and problems facing the industry. 

Look for a new “Data-Point” to appear every month in the Private Duty Source, with key insights offered to the home care community. The first data point can be found below, in this newsletter.

To learn more and take advantage of your NAHC membership discount on HCP services, visit: 

Useful links with more information about Home Care Pulse:

Home Care Pulse

Free Resource Library

Our Solutions: Client/Caregiver Surveys, Online Caregiver Training & Review Manager

2020 Home Care Benchmarking Study

Best of Home Care

2021 Home Care Growth Summit