During this webinar, you will learn how Family & Nursing Care, a 54-year-old, $40M+ revenue home care company with over 1,300 caregivers, has earned its stellar reputation and what they’ve done to position themselves as the go-to home care agency.
They will discuss the following topics:
- Recruitment
- Why they’ve never experienced a caregiver shortage
- Why caregivers want to work at Family & Nursing Care
- Reducing cost to hire a caregiver
- Advertising
- Labor time to post the jobs, screening applications, phone screening, setting up interviews, interviewing, online testing, reference checking, background checks, data entry into software package and payroll, drug screening, orientation
- Hiring processes
- How they’ve evolved with the times, honing in most recently with COVID-19
- Which changes they’ll continue when the pandemic ends
- Retention/Reducing CG Turnover
- KPIs for recruitment, hiring, and retention
Faculty
- Neal Kursban, Family & Nursing Care
Registration:
NAHC Member: Free
Non-member: $45