Private Duty Home Care at NAHC Data Subcommittee: Your Feedback is Needed!

  • Please share your feedback by close of business on March 5, 2021 by emailing ERB@NAHC.ORG

The Private Duty Home Care at NAHC Advisory Board has maintained a diverse subcommittee of advisory board members and private duty home care leaders for the past several years charged with discussing and finding innovative ways to answer questions with the use of data. Recently, the subcommittee been discussing the possible ways in which quality of care can be measured across private duty home care providers in a consistent way.

The Private Duty Home Care at NAHC Advisory Board has maintained a diverse subcommittee of advisory board members and private duty home care leaders for the past several years charged with discussing and finding innovative ways to answer questions with the use of data. Recently, the subcommittee been discussing the possible ways in which quality of care can be measured across private duty home care providers in a consistent way. This is an important but complex question given the different and varied types of care and services being provided the private duty community. We now have agencies focusing on providing personal care services, some who are more focused on private duty nursing, others who are primarily working with pediatric patients, and even still those who might be providing a blended version of care and services or have diversified business service lines.

In the home health care and hospice worlds, quality of care and service is measured in a standardized way with data being reviewed and analyzed from a central repository with standardized instruments of measurement. However, an overarching, qualitative data set for private home care providers does not yet exist in a cohesive manner. The data subcommittee is exploring ways in which we as an industry might be able to create a standard set of measures across the private duty home care that was created by providers and for providers in this space that would be beneficial to business growth, operational practice, and quality.

Goal(s)

In the short-term, the subcommittee, in partnership with a number of our affiliates and busines partners, has an initial but loft goal of creating and designing a standard set of measures that can be applied across the private duty home care industry to illustrate quality of care and services and patient outcomes. These measures would be benchmarkable and allow those within the industry to “speak the same standard language” when discussing quality as it relates to other providers in the same space.

From a long-term lens, the subcommittee is hoping that a well-defined and accepted set of quality and measures could help to establish performance standards within the industry and create a common language for quality and service when speaking to referral sources, payor sources, and even consumers.  Feedback NeededTo begin to determine what measures are meaningful, as well as whether the data needed to establish base-line performance on these measures is possible, the subcommittee is seeking your feedback, as members, on the following:

• From your perspective, what are 3-5 measures (quantitative) you feel are most important to demonstrate quality care and service delivery in private duty home care?

• How do you currently measure these aspects?

• Why do you feel each is important?

Note: Please share your feedback by close of business on March 5, 2021 by emailing ERB@NAHC.ORG

Your feedback and insights will be utilized to help inform next steps and to help the subcommittee better understand which data points might be most important to the industry as a whole and whether or not we have the capability or need to build the capability to measure successfully across the private duty home care community.