Tag: CAHPS

Hospice Quality Reporting Program Update

Below are updates regarding the Hospice Quality Reporting Program (HQRP) that were recently posted: Quarterly Q&A The HQRP Quarterly Q&A for Q1 2023 is now available. This Q&A includes selected questions received by the Hospice Quality Help Desk during the first quarter of 2023 (January 1 to March 31). There are a handful of questions…

CAHPS Hospice Survey Participation Exemption for Size Form Now Available

The Participation Exemption for Size Form for the calendar year (CY) 2023 CAHPS Hospice Survey data collection and reporting requirements is now available. Hospices that served fewer than 50 survey-eligible decedents/caregivers from January 1, 2022 through December 31, 2022 [or from assignment of CCN]) can apply for an exemption from participation in the CAHPS Hospice Survey for CY 2023.…

NAHC Analysis: Proposed Changes to Medicaid Managed Care

On Thursday, April 28, the Centers for Medicare and Medicaid Services (CMS) released a pair of proposed regulations that will significantly impact the Medicaid program if finalized. The two notices of proposed rulemaking (NPRMs) jointly address a wide range of issues regarding access to and payment for Medicaid services. While there are positive components to…

Important Home Health CAHPS Reminders

It is the responsibility of all Medicare-certified home health agencies (HHAs) to participate every month in the Home Health CAHPS Survey to obtain the full Annual Payment Update (APU) from the Centers for Medicare & Medicaid Services (CMS). The CY 2024 APU submission period is coming to a close on March 31, 2023 and the…

Preview Reports for Home Health CAHPS Survey Including Star Ratings Now Available

In January 2023 Care Compare will be updated with the Home Health CAHPS (HH CAHPS) Survey results from Q3, 2021 – Q2, 2022. The update will include the corresponding HH CAHPS Survey Star Ratings. Agencies with 40 or more completed surveys during the four quarters for this period will have their results displayed in Care…

CAHPS Hospice Survey Deadline Approaching and New Materials Available

Hospices that have served fewer than 50 survey-eligible decedents/caregivers in calendar year (CY) 2021 (January 1, 2021 through December 31, 2021) can apply for an exemption from participation in the CAHPS Hospice Survey for CY 2022.  The deadline to apply is December 31, 2022. The Participation Exemption for Size Form for the CY 2022 needs to be…

Now Available in iQIES: Preview Reports for the February 2023 Refresh

Providers can now access the latest Provider Preview Reports via the Certification and Survey Provider Enhanced Reports (CASPER) application. Once released in CASPER, providers will have 30 days during which to review their quality measure results. Although the actual “preview period” is 30 days, the reports will continue to be available for another 30 days,…

CMS Open Door Forum Updates Home Health & Hospice Providers

The Centers for Medicare and Medicaid Services (CMS) held a Home Health, Hospice, and DME Open Door Forum on November 9, 2022. What follows is a summary of the relevant ODF content for home health and hospice providers. HOME HEALTH CMS began the Forum with a summary of the CY 2023 Home Health Prospective Payment…

CAHPS Hospice Survey Quality Assurance Guidelines & Training Materials

The Consumer Assessment of Healthcare Providers and Systems Version 9.0 is now available. The Guidelines include information on the program requirements, sampling protocol, modes of survey administration, and data coding and data file preparation and submission amongst general information about the survey, its administration and oversight activities.  Updates to the guidelines were made based on questions…

Home Health Preview Reports Available

The home health Preview Reports reflecting results from the Home Health Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey from April 2021 through March 2022 are now available on the Home Health CAHPS website under the “For HHAs” tab. HHAs must be logged into the website to view their report. The Preview Reports also…