CMS Plans 2021 Pilot Test of Shorter, Refined Hospice CAHPS Survey

Since implementation of the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey in 2015, the National Association for Home Care & Hospice (NAHC) and other hospice stakeholders have submitted recommendations for improvements to the survey, including suggestions that the survey be shortened and that certain questions be modified to eliminate the potential for…

CAHPS Hospice Survey Quality Assurance Guidelines Updated, Training Materials Released

The Centers for Medicare & Medicaid Services (CMS) has updated the quality assurance guidelines for the CAHPS hospice survey and has made some training materials available.  Information and links to the materials are below. The CAHPS Hospice Survey Quality Assurance Guidelines Version 7.0 is now available here. Other than miscellaneous and general overview updates, the…

CMS Considering New Hospice Quality Measure

On August 5, 2020 the Centers for Medicare & Medicaid (CMS) and its contractor, Abt Associates, held a webinar about a new claims-based composite quality measure concept that CMS is considering including in the Hospice Quality Reporting Program (HQRP), the Hospice Care Index (HCI).  The intent of the HCI is to capture many aspects of…

Hospice PEPPER Available & Key CMS Updates for Hospice & Home Care in New Open Door Forum

Hospice PEPPER Available The Hospice PEPPER (Program for Evaluating Payment Patterns Electronic Report) is now available. PEPPER is a data report that contains a single hospice’s claims data statistics (obtained from the UB-04 claims submitted to the Medicare Administrative Contractor (MAC)) for areas targeted by CMS as being at risk for improper Medicare payment. Each…

CMS Issues Home Health Quality Reporting Program Tip Sheet

The Centers for Medicare and Medicaid Services has issued a Home Health Quality Reporting Program(QRP) tip sheet that outlines the quality reporting requirements for home health agencies (HHA) related to the current public health emergency.  On March 27, 2020, CMS announced temporary relief for HHAs and other providers in QRPs in response to COVID-19 PHE.…

Home Health & Hospice Providers: Quality Reporting Resumption and Letters of Noncompliance

NAHC Report wants to remind both hospice and home health providers that quality data reporting  resumed July 1, 2020. For three calendar quarters – October 1, 2019 through June 30, 2020 – the Centers for Medicare & Medicaid Services (CMS) provided an exception for hospice and home health providers from submitting quality data due to…

Hospice News Update: COVID Tip Sheet, 2020 CAHPS Hospice Survey

HQRP COVID-19 PHE Tip Sheet is Available The HQRP COVID-19 PHE Tip Sheet is now available. This tip sheet provides practical guidance to address hospice quality data submissions starting on July 1, 2020 now that the temporary exemptions from the COVID-19 PHE ended. Hospices are expected to resume timely quality data collection and submission of…

ALERT: Quality Reporting Resumes July 1, 2020

Both hospice and home health providers will resume quality data reporting July 1, 2020. For three calendar quarters – October 1, 2019 through June 30, 2020 – the Centers for Medicare & Medicaid Services (CMS) provided an exception for hospice and home health providers from submitting quality data due to the current Public Health Emergency…

Hospice Quality Reporting Program and HOPE Update

The Centers for Medicare & Medicaid Services (CMS) recently posted a recorded Hospice Quality Reporting Program (HQRP) webinar which provided an update on the development and testing of the Hospice Outcome and Patient Evaluation (HOPE). (See the Downloads section of the CMS HOPE webpage for the recording and materials.) The HOPE is the standardized comprehensive…

Hospice Quality Reporting Program Quarterly Update

The Centers for Medicare & Medicaid Services (CMS) released the quarterly Hospice Quality Reporting Program (HQRP) Update for the first quarter of 2020.  This update reviews the HQRP reporting requirements and provides an update on the HOPE (Hospice Outcome and Patient Evaluation) instrument as well as links to HQRP information that was distributed during the…