CMS Open Door Forum Shares Hospice Star Rating Info

During the most recent Centers for Medicare & Medicaid Services (CMS) Home Health, Hospice, and DME (Durable Medicare Equipment) Open Door Forum (ODF), the following information and updates were provided.

Hospice providers should note that CMS has resumed the provider enrollment revalidation process along with some other provider enrollment processes that were temporarily suspended during a portion of the COVID-19 Public Health Emergency.  See previous NAHC Report coverage here and the September 2, 2021 MLN Connects newsletter.

UPDATES

Hospices will see the resumption of public reporting of quality data with the February 2022 Care Compare refresh.  Provider preview reports for this refresh can now be accessed via the Certification and Survey Provider Enhanced Reports (CASPER) application. These reports preview data that will be displayed in the Care Compare website in February 2022. The Hospice Item Set (HIS) measure scores are based on fewer than the standard number of quarters due to data exemptions in response to the COVID-19 Public Health Emergency (PHE), and the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey measure scores exclude Quarter 1 and Quarter 2 of calendar year 2020 (but still include eight quarters).

The Provider Preview Reports remain in CASPER for 60 days only so hospices are encouraged to save a copy of their preview reports for later reference.

Learn more about HIS Provider Preview Reports here and about the CAHPS Preview Reports here. Hospice QRP Key Dates for Providers can be found here.

CMS notified hospices that the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey Star Rating will be available to the public on Care Compare in August 2022.  (See previous NAHC Report coverage here). Hospices will first see their star ratings on the preview reports for February this month (November 2021) and also available in the May 2022 provider preview reports. CMS is considering this the “dry run” period.  The star rating will not be publicly reported during this period.

Hospices will see the star rating for each of the eight CAHPS measures in the preview reports but only the summary star will appear on Care Compare.  CAHPS Hospice Survey Provider Preview Reports include both quality measure scores and Star Ratings. Again, CAHPS Hospice Survey Star Ratings will not be publicly reported until August 2022.

CMS shared that it is planning an upcoming HQRP Forum which will include CAHPS information.

  • Thursday, December 16, 2021
  • 2:30 PM – 3:30 PM Eastern

Hospices should mark this on their calendars and stay tuned to NAHC Report for more information. We will provide an update when CMS releases registration information.

Hospices had questions about the CAHPS Star Rating including, in particular, the methodology for calculating the star rating. A CMS slide deck providing an overview of the star rating inclusive of the methodology is available here. Additional information pertaining to the star rating is available here.

Resources for the HQRP and CAHPS Hospice Survey Star Rating are available on the HQRP webpage and the CAHPS Hospice Survey webpage.

In other HQRP news, CMS responded to a question about the timing of the transition to the iQIES system stating that this transition is not scheduled to occur in 2022.

CMS Open Door Forum Shares Hospice Star Rating Info & Updates Home Health Notice of Admission

During the most recent Centers for Medicare & Medicaid Services (CMS) Home Health, Hospice, and DME (Durable Medicare Equipment) Open Door Forum (ODF), the following information and updates were provided. Both home health and hospice providers should note that CMS has resumed the provider enrollment revalidation process along with some other provider enrollment processes that…

CMS Releases Details of Two New Hospice Quality Reporting Measures

Register for the October 19 Hospice Quality Reporting Program Forum (See details below) Hospices have been anxiously awaiting additional information on two new Hospice Quality Reporting Program (HQRP) measures: Hospice Visits in Last Days of Life Hospice Care Index. These are claims-based measures that CMS has indicated will be publicly posted on Care Compare no…

Hospice Quality Reporting Program Update: HIS Timeliness Compliance Threshold Report

Hospices can now access their confidential Quality Measure (QM) reports in CASPER for two new publicly reported measures, Hospice Care Index (HCI) and Hospice Visits in the Last Days of Life (HVLDL).  These two claims-based measures will be publicly reported on Care Compare no sooner than May 2022. Hospices have been anxiously waiting to see…

Hospice Quality Reporting Program Update

The Centers for Medicare & Medicaid Services (CMS) has recently completed its review of hospice provider compliance with the Hospice Quality Reporting Program (HQRP) requirements. Hospices that were determined to be out of compliance with the requirements for calendar year (CY) 2020 can find the non-compliance notifications in their CASPER folders in QIES. Hospices that…

Home Health & Hospice Providers: Quality Reporting Resumption and Letters of Noncompliance

NAHC Report wants to remind both hospice and home health providers that quality data reporting  resumed July 1, 2020. For three calendar quarters – October 1, 2019 through June 30, 2020 – the Centers for Medicare & Medicaid Services (CMS) provided an exception for hospice and home health providers from submitting quality data due to…

Important Reminder: Hospice Quality Reporting Program

Beginning with the November 2019 Hospice Compare refresh, providers need to submit all HIS modification or inactivation records prior to the 4.5 month data correction deadline for public reporting for the modifications to be reflected in the corresponding HIS Provider Preview Report and Hospice Compare refresh. This means that providers will have 4.5 months following…

CMS Notifying Agencies of Non-Compliance

Also, you may download preview reports and star rating reports from January 2020 refresh The Centers for Medicare & Medicaid Services is providing notifications to Home Health Agencies that were determined to be out of compliance with Home Health Quality Reporting Program (HH QRP) requirements, which will affect their CY 2020 Annual Payment Update (APU).…

Summary of CMS Open Door Forum on Home Health and Hospice

The Centers for Medicare & Medicaid Services (CMS) held a Home Health, Hospice, and Durable Medical Equipment (DME) Open Door Forum (ODF) on August 15, 2019.  Below is a summary of the information shared for home health and hospice providers. HOME HEALTH CY2020 PROPOSED RULE CMS reviewed the key provisions of the CY 2020 proposed…

Hospice Quality Updates for August 8, 2019

Recruitment Announcement – Focus Groups for Hospice Patient Assessment Instrument – Opportunities for EHR Vendors and Patients/Families:  As has been reported recently, the Centers for Medicare & Medicaid Services (CMS) is recruiting experienced hospice providers and clinicians to participate in focus groups to discuss and provide input as we develop a hospice patient assessment tool.…