CAHPS Hospice Survey Quality Assurance Guidelines & Training Materials

The Consumer Assessment of Healthcare Providers and Systems¬†Version 9.0 is now available. The Guidelines include information on the program requirements, sampling protocol, modes of survey administration, and data coding and data file preparation and submission amongst general information about the survey, its administration and oversight activities.¬† Updates to the guidelines were made based on questions…

Update on the OIG Report on Potential Abuse or Neglect of Patients

Earlier in July, the OIG released a report, CMS Could Use Medicare Data to Identify Instances of Potential Abuse or Neglect, (see NAHC Report coverage here) discussing how the OIG identified potential cases of abuse or neglect utilizing diagnosis codes on claims for beneficiaries treated in emergency rooms. In this report, the OIG also identified…