We know that data is the key to industry alignment and advocacy efforts – which is why it’s awesome that a higher percentage of NAHC members are tracking readmission rates than the industry average.
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Welcome to the January 2023 Home Care Data Point from NAHC and Home Care Pulse.
This month’s data byte is the percentage of home care agencies providing specialty care training. As usual, NAHC members figure prominently; proportionally, more NAHC members provide specialty care training than the industry average!
Welcome to the September 2022 Home Care Data Point from NAHC and Home Care Pulse.
These are NAHC members’ top marketing sources. Health care professionals rank significantly higher for NAHC members than for agency owners overall.
Welcome to the September 2022 Home Care Data Point from NAHC and Home Care Pulse.
The average agency is providing 5 hours of onboarding training and 8 hours of ongoing training each year. NAHC members are exceeding the industry average by three hours in both categories.
Welcome to the June 2022 Home Care Data Point from NAHC and Home Care Pulse. For this data point, survey participants in NAHC and the home care industry were asked “What do you see as the top three threats to the future growth of your business in 2022?”
To read the top five answers from survey respondents, please read on.
Stay tuned to Private Duty Source for the monthly Data Point.
Billing Rates – whether you’re a new agency owner or you’ve been in business for twenty years, you’re at risk of either leaving money on the table or charging too much unless you’re continually evaluating your billing rates and following an intentional, informed strategy. There’s no single way to decide on the right rates, but there are guiding principles and steps to help you. Here’s the process we recommend using to decide how much you should charge your clients for home care services:
To learn more, check out: How Much Should Your Home Care Agency Be Charging Clients?
As the COVID-19 pandemic continues, there continues to be a focus on keeping our aging population in the home. As an industry, we’re maturing and need to continue to use solid data when pursing and working with professional referral and payer sources.
In home care in 2021, every agency should be tracking (1) hospital readmissions (2) ER visits (3) client falls (4) Client NPS Scores (5) Caregiver eNPS Scores to not only track outcomes at your agency, but show the value we add to the entire continuum of care.
Additional Resource: Why Your Home Care Agency Needs to Track Hospital Readmission Rates in 2021
