Welcome to the January 2023 Home Care Data Point from NAHC and Home Care Pulse.
This month’s data byte is the percentage of home care agencies providing specialty care training. As usual, NAHC members figure prominently; proportionally, more NAHC members provide specialty care training than the industry average!
Welcome to the September 2022 Home Care Data Point from NAHC and Home Care Pulse.
These are NAHC members’ top marketing sources. Health care professionals rank significantly higher for NAHC members than for agency owners overall.
Welcome to the September 2022 Home Care Data Point from NAHC and Home Care Pulse.
The average agency is providing 5 hours of onboarding training and 8 hours of ongoing training each year. NAHC members are exceeding the industry average by three hours in both categories.
Welcome to the June 2022 Home Care Data Point from NAHC and Home Care Pulse. For this data point, survey participants in NAHC and the home care industry were asked “What do you see as the top three threats to the future growth of your business in 2022?”
To read the top five answers from survey respondents, please read on.
Stay tuned to Private Duty Source for the monthly Data Point.
Brief Summary: 2021 has been among the hardest years for home care providers nationwide. As we wrap up the year, take a look at your business financials and benchmark your agency to other providers in your region. Ask yourself, ‘where did you land for revenue at the close of 2021 and how does it compare to last year?’
Save the Date: The 2022 Home Care Benchmarking Survey, by Home Care Pulse will open January 1st, 2022 and close February 28th, 2022. We encourage all private duty home care agencies to participate.
Office staff turnover doesn’t grab the headlines like caregiver turnover, but there’s a strong correlation (and likely causation) between the two. Home care agencies that maintain office staff longer nearly always retain caregivers longer. According to our annual Home Care Benchmarking Study, for every 1 office staff member who quits, you’ll lose 5 additional caregivers. If you’ve already got the right people, are you paying them enough to expect them to stay long-term? If you’re looking for the right people, are you paying enough for them to choose your agency over other options?
To get your full copy of the 2021 Study, visit benchmarking.homecarepulse.com and use the code NAHC25% for 25% off.
What happens when you hire the wrong office staff? To name a few, a poor hire can result in loss of clients, higher caregiver turnover, and ultimately a loss of profits. What happens when you hire the right office staff? The right hire can generate new ideas and solutions, create company stability, and bring peace of mind to the owner and upper management. Take time to measure your office staff turnover, get their feedback, assess their benefits, and make changes today to get the right people in the right seats in your office.
To get your full copy of the 2021 Study, visit benchmarking.homecarepulse.com and use the code NAHC25% for 25% off.
Summary: Throughout 2020, Home Care Pulse collected over 73,335 caregiver satisfaction surveys. Based on the data, caregivers were more satisfied with their roles than ever before. With the challenges and stress of COVID-19, it’s apparent that home care agencies around the country stepped up to the plate to make home care a better place for their caregivers.
To get your full copy of the 2021 Study, visit benchmarking.homecarepulse.com and use the code NAHC25% for 25% off.
Despite the caregiver shortages, caregiver turnover rate stayed relatively flat for the industry. While this may be considered good news, we are still in a turnover crisis and it’s more important than ever to pay competitively, create a culture of recognition, invest in thorough training, and otherwise create an exceptional employment experience that retains caregivers.
To get your full copy of the 2021 Study, visit benchmarking.homecarepulse.com and use the code NAHC25% for 25% off.
Caregiver Turnover Rate in 2020—from the 2021 Home Care Benchmarking Study
