Pre-Order the 2021 Home Care Benchmarking Study (We’ve got a discount code!)

The Benchmarking Study from Home Care Pulse is the home care industry’s most comprehensive national study — featuring over 175+ insights and benchmarks inside six categories: Sales & Marketing, Recruitment & Retention, Finance, Operations, Technology, and Client & Caregiver Experience.

A few insights that you can look forward to are:

  • Which recruitment sources yielded the most caregivers in 2020
  • Data on what kinds of benefits and training other agencies are offering
  • Analysis on how COVID-19 impacted home care over the last 14 months and how other agencies’ operations have been affected
  • A full financial analysis showing the average expenses that other agencies are paying, broken out by state and size of agency
  • Hiring analysis showing how many of their applicants other agencies are hiring 

“Each year Home Care Pulse works diligently to collect qualitative data from the home care industry to produce their annual benchmarking study,” says Private Duty Home Care at NAHC Executive Director Emilie Bartolucci. “This study provides valuable insights into specific industry trends, key performance indicators, and the overall health of the industry, including information about employee and consumer experience and retention, and more. This study assists those operating in the space to understand the national landscape and how they might perform in comparison to their peers as well as highlight areas of opportunity for the future. We are delighted to partner with Home Care Pulse this year and offer to our members the ability to access the study at a discounted rate. Data matters, as we all strive towards quality care and service delivery to some of the nation’s most vulnerable.”

Learn More & Pre-Order Your Copy Today using the discount: NAHCPREORDER for $125 OFF

Pre-Order the 2021 Home Care Benchmarking Study (We’ve got a discount code!)

The Benchmarking Study from Home Care Pulse is the home care industry’s most comprehensive national study — featuring over 175+ insights and benchmarks inside six categories: Sales & Marketing, Recruitment & Retention, Finance, Operations, Technology, and Client & Caregiver Experience.

A few insights that you can look forward to are:

  • Which recruitment sources yielded the most caregivers in 2020
  • Data on what kinds of benefits and training other agencies are offering
  • Analysis on how COVID-19 impacted home care over the last 14 months and how other agencies’ operations have been affected
  • A full financial analysis showing the average expenses that other agencies are paying, broken out by state and size of agency
  • Hiring analysis showing how many of their applicants other agencies are hiring 

“Each year Home Care Pulse works diligently to collect qualitative data from the home care industry to produce their annual benchmarking study,” says Private Duty Home Care at NAHC Executive Director Emilie Bartolucci. “This study provides valuable insights into specific industry trends, key performance indicators, and the overall health of the industry, including information about employee and consumer experience and retention, and more. This study assists those operating in the space to understand the national landscape and how they might perform in comparison to their peers as well as highlight areas of opportunity for the future. We are delighted to partner with Home Care Pulse this year and offer to our members the ability to access the study at a discounted rate. Data matters, as we all strive towards quality care and service delivery to some of the nation’s most vulnerable.”

Learn More & Pre-Order Your Copy Today using the discount: NAHCPREORDER for $125 OFF

We Need Your Help with this Home Care Pulse Study

As you probably know, each year, Home Care Pulse performs the largest annual study on the private duty home care industry and publishes the results in the Home Care Benchmarking Study. This year’s Study will be the most comprehensive and useful yet; the data is used by home care agencies and other organizations around the country to make better business decisions.

However, it relies on agencies like you to participate in the survey that supplies the data.

It’s our hope that you’ll take this year’s online survey and take advantage of the great rewards for participating. If you participate in the Study before the end of February, you can qualify for extra discounts on the Study as an early bird survey participant.

Visit https://benchmarking.homecarepulse.com/participate to take the survey and learn more about rewards and what’s new in this year’s Study. The survey is now open and closes on March 31st.

We Need Your Help with this Home Care Pulse Study

As you probably know, each year, Home Care Pulse performs the largest annual study on the private duty home care industry and publishes the results in the Home Care Benchmarking Study. This year’s Study will be the most comprehensive and useful yet; the data is used by home care agencies and other organizations around the country to make better business decisions.

However, it relies on agencies like you to participate in the survey that supplies the data.

It’s our hope that you’ll take this year’s online survey and take advantage of the great rewards for participating. If you participate in the Study before the end of February, you can qualify for extra discounts on the Study as an early bird survey participant.

Visit https://benchmarking.homecarepulse.com/participate to take the survey and learn more about rewards and what’s new in this year’s Study. The survey is now open and closes on March 31st.

March 2021 Home Care Pulse Data Point: Billing Rates

Billing Rates – whether you’re a new agency owner or you’ve been in business for twenty years, you’re at risk of either leaving money on the table or charging too much unless you’re continually evaluating your billing rates and following an intentional, informed strategy. There’s no single way to decide on the right rates, but there are guiding principles and steps to help you. Here’s the process we recommend using to decide how much you should charge your clients for home care services:

  1. Use rate benchmarking and market research to get a baseline
  2. Consider your long-term strategy and positioning in the market
  3. Work backwards to set prices based on your goals and forecasted expenses

To learn more, check out: How Much Should Your Home Care Agency Be Charging Clients?

2021 Home Care Growth Summit is a Must-Attend Event & We’ve Got a Discount Code Just for NAHC Members

Have you registered for the 2021 Home Care Growth Summit yet? It’s a three-day, virtual summit put on by our friends at Home Care Pulse, and we’re excited to be part of the event. Private Duty Home Care at NAHC’s Executive Director Emilie Bartolucci will be discussing the topic of Understanding Caregivers, and we hope you’ll join us too.

Here are some of the other sessions to be excited for:

  • Marketing Budgets for $2M+ Agencies with corecubed
  • How to Avoid Lawsuits with Angelo Spinola, from Littler
  • Startup to Success – How to Grow a Startup with up-and-coming leader Qiana James
  • Best Practices for Hiring with Adam Robinson, CEO of Hireology
  • Scheduler Success as a Retention Driver with Linda Leekley from Home Care Pulse
  • Recruitment & Retention Roundtable with 3 top CEOs

Use our exclusive discount code nahc21 to lower the price from $99 to $49 for general admission and $199 to $99 for premium admission when you register for the event. You can view details about the event and get your tickets here.

Learn More & Register

We hope you’ll join us at the 2021 Home Care Growth Summit!

Please Participate in the Home Care Pulse Study

As you probably know, each year, Home Care Pulse performs the largest annual study on the private duty home care industry and publishes the results in the Home Care Benchmarking Study. This year’s Study will be the most comprehensive and useful yet; the data is used by home care agencies and other organizations around the country to make better business decisions.

However, it relies on agencies like you to participate in the survey that supplies the data.

It’s our hope that you’ll take this year’s online survey and take advantage of the great rewards for participating. If you participate in the Study before the end of February, you can qualify for extra discounts on the Study as an early bird survey participant.

Visit https://benchmarking.homecarepulse.com/participate to take the survey and learn more about rewards and what’s new in this year’s Study. The survey is now open and closes on March 31st.

Please Participate in the Home Care Pulse Study

As you probably know, each year, Home Care Pulse performs the largest annual study on the private duty home care industry and publishes the results in the Home Care Benchmarking Study. This year’s Study will be the most comprehensive and useful yet; the data is used by home care agencies and other organizations around the country to make better business decisions.

However, it relies on agencies like you to participate in the survey that supplies the data.

It’s our hope that you’ll take this year’s online survey and take advantage of the great rewards for participating. If you participate in the Study before the end of February, you can qualify for extra discounts on the Study as an early bird survey participant.

Visit https://benchmarking.homecarepulse.com/participate to take the survey and learn more about rewards and what’s new in this year’s Study. The survey is now open and closes on March 31st.

New Member Benefit for 2021: Partnership with Home Care Pulse

All Private Duty Home Care at NAHC members will now receive discounted services with Home Care Pulse, the national leader in home care quality assurance, performance benchmarking, and caregiver training. Access to these services at a price available nowhere else will give your business a leg up on the competition. 

Home Care Pulse’s mission is to empower home care providers to deliver superior care

On behalf of agencies across North America, Home Care Pulse surveys over 15,000 clients/caregivers every month to gather satisfaction scores and feedback on how they can improve. After merging with In the Know, a national leader in health care training, Home Care Pulse now helps more than 6000 health care organizations train, engage,and retain the best caregivers in the United States. 

Home Care Pulse also provides tools to monitor, analyze, and generate more online reviews; conducts the annual Home Care Benchmarking Study, and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores.

“I am personally very excited about this partnership,” says Emilie Bartolucci, Executive Director of Private Duty Home Care at NAHC. “I had the opportunity to work with Home Care Pulse during my time at BAYADA and their team is stellar. I have always been especially impressed with their commitment to service delivery excellence within the home care industry and their passion for quality and innovation.” 

Home Care Pulse will be working with NAHC to offer our members yearly educational opportunities designed specifically for our membership. 

We will also partner together on research within the private duty home care community to help provide answers to the most pressing questions and problems facing the industry. 

Look for a new “Data-Point” to appear every month in the Private Duty Source, with key insights offered to the home care community. The first data point can be found below, in this newsletter.

To learn more and take advantage of your NAHC membership discount on HCP services, visit: https://www.homecarepulse.com/nahc-member-discounts/ 

Useful links with more information about Home Care Pulse:

Home Care Pulse

Free Resource Library

Our Solutions: Client/Caregiver Surveys, Online Caregiver Training & Review Manager

2020 Home Care Benchmarking Study

Best of Home Care

2021 Home Care Growth Summit