5 Critical Problems the Home-Based Care Industry is Facing

Kristen Wheeler, Executive Director of Private Duty at NAHC, shares some of the most common issues in the industry and what providers need to focus on to create long-term career for their employees. Question #1: What are the five critical issues issues affecting the care industry. Question #2: When we combine these 5 problems, how are…

February 2021 Private Duty Data Point, part 2: Office Staff Benefits

Office Staff Benefits – While business owners are rightly wary of paying too much, paying office staff a little more is typically an investment that pays itself back through returns across multiple channels: better client experiences, faster agency growth, smoother operations, lower caregiver turnover, and better sleep for you. Extra cash can be hard to come by in a home care agency, especially in the age of COVID, but the bottom line is clear: paying your staff enough to retain them is worth the investment.

February 2021 Private Duty Data Point: Office Staff Turnover & Revenue Changes

Office Staff Turnover – Any business owner recognizes that with their leadership team fully engaged and each individually doing their best to help the team move in the right direction, every part of the business is going to go more smoothly. Clients will receive better care, caregivers will enjoy their jobs more, the owner’s life will be easier, and the business will grow more quickly.

Related Resource – How to Help Your Home Care Office Staff All Row in the Same Direction

Please Take the Home Care Benchmarking Study

  • Earn big discounts for taking the survey early!

As you probably know, each year, Home Care Pulse performs the largest annual study on the private duty home care industry, and publishes the results in the  Home Care Benchmarking Study. This year’s Study will be the most comprehensive and useful yet; the data is used by home care agencies and other organizations around the country to make better business decisions.

However, it relies on agencies like you to participate in the survey that supplies the data. Throughout the months of February and March we’re inviting home care agency owners across the nation to participate in the 2021 Home Care Benchmarking Survey.

It’s our hope that you’ll complete this year’s online survey and take advantage of the great rewards for participating. If you participate in the Study before the end of February, you can qualify for extra discounts on the Study as an early bird survey participant.

Visit  https://benchmarking.homecarepulse.com/participate/ to take the survey and learn more about rewards and what’s new in this year’s Study. The survey is now open and closes on March 31st.

Key Survey Participation Dates

Link to Download Prep Worksheet & Start Survey –  https://benchmarking.homecarepulse.com/participate/

February 1 – Survey Opens, Prep Worksheet Available, & Pre-Orders Begin

February 28 – Early Survey Participation Ends

March 31 – 2021 Survey Participation Closes

May – 2021 Home Care Benchmarking Study Released

Pricing & Discounts Overview

Digital Copy of 2021 Home Care Benchmarking Study:          $399 (full price)

Hard Copy of 2021 Home Care Benchmarking Study:          $449 (full price)


Early Survey Participant (complete before 3/1):          +$325 off

Survey Participant (complete before 3/31):                +$250 off