Superb Private Duty Education at FMC 2022

The 2022 Financial Management Conference in Las Vegas, Nevada is over, but it was filled with important and useful private duty education that you can still consume if you attended the conference and missed something of value.

“Listening in on the sessions that focused on private duty was great! Everything was taught by industry experts whose knowledge I’ve relied on for years,” said Private Duty Home Care at NAHC Executive Director Kristen Walker. “As a former home care agency owner, I found all of it beneficial to running a private duty business.”

FMC 2022 featured nine education sessions of interest to private duty executives and financial professionals. Here they are again, in case you missed any one of them.

Recruitment and Retention: Strategies to Overcome Staffing Challenges

The biggest challenge for Home Health and Hospice providers, now and well into the future, is dealing with workforce challenges. The key for maximizing the ROI is to focus on retention. This session will help guide your decision making around compensation, professional development, growth potential for staff and overall company culture, which all influences employee retention. There are winners and losers when it comes to talent – this session will offer the takeaways you need to ensure you are a winner!

The Secrets Hidden in Your Financial Statements

In evaluating mergers and acquisition opportunities, we tend to focus mostly on a prospect’s revenues and earnings, but there is so much more to glean from financial statements and other related reports. These clues can help solve the valuation riddle that relies upon income, growth, and risk.  In this session, we discuss the hidden gems to look for, what they mean, and how they might impact a buyer’s and seller’s acquisition or divestiture decisions.

Utilizing New Technologies to Automate and Transform Your Company

Medicine is changing rapidly, and the agencies able to do more with less will be able to grow and improve their margins and outcomes. Learn what technologies are transforming home health and hospice, including artificial intelligence, wearable tech, and process automation, and discover how to use these innovations to move your agency into the future.

Turning Vision into Value: Top 3 Business Opportunities for Private Duty Agencies

Older Americans with chronic illness and other maladies of aging insist on remaining as independent as possible and aging in place. This presents the Private Duty arena with enormous opportunities. How can Private Duty agencies set themselves apart? What innovations have you yet to capitalize on? Industry experts will discuss several opportunities that your organization can take advantage of to serve your communities better while also increasing the value of your organization and having meaningful positive impacts on your bottom line. This session will touch on the top three business opportunities for Private Duty agencies and help your organization become a trailblazer.

Creative Ways to Expand Your Workforce

Home-based care workforce capacity has reached a tipping point with the demands of COVID-19.  Organizations have experienced a crisis leading to increases in turnover, retirement, and burnout, while facing critical demand for care. New solutions that are grounded in what motivates the workforce must be developed to meet this demand.

Together, we’ll explore highlights from a recent data analysis surfacing the attributes of today’s caregiver and how to expand hiring and onboarding strategies across the entire employee journey. We’ll also consider new thinking on workforce strategies including the financial and operational components of working with internships, universities, and training institutions.

Developing Talent Within: Mentoring Middle Management to the C-Suite

Talent is one of an organization’s most valuable assets. Filling C-Suite roles from within the organization provides smooth transition of management and extension of company values and culture. Achievement of internal promotion into CEO, CFO and COO roles requires a strong intentional mentoring and leadership plan to give aspiring managers the opportunities to develop necessary executive skills. Over the past year, nearly 30 million Baby Boomers retired, making it more important than ever to develop a strong succession plan for organizational leadership.

Diversifying Service Lines

Home care market transformation is rapidly impacting how services are funded, the scope of services provided in the home, the complexity of patients being cared for in the home, and the expectations to improve health and cost outcomes. Diversifying service line offerings could be a valuable tool to strategically position providers to meet these market demands. This session will benefit organizational leaders with an understanding of the strategic, financial and outcomes benefits of a range of complementary home care products such as private duty, hospice, behavioral health, care management, visiting physicians and personal care.

Choose Home Care Act: Its Impact on Home Care Agencies

The Choose Home Care Act, introduced in 2021 on a bipartisan basis in both the U.S. House and Senate, aims to increase access to care in the home following hospitalization for eligible Medicare beneficiaries by providing a post-acute option for nursing home level services at home. This Act represents significant changes and opportunities in the delivery of home care for agencies and their patients.

Staffing Strategies in a Pandemic World and Beyond

Staffing issues have become more prominent in the home-based services industry. Forward-thinking agencies are constantly seeking ways to recruit, lead, and retain a competent and satisfied workforce. As the industry moves beyond COVID-19, it is time to consider a strategy to not simply fill positions but look at business goals, meaningful work, and future opportunities.

Look for more private duty education coming from NAHC soon, such as:

Hope to see you at all of them!

Call for Experts to Shape NAHC’s Private Duty Education

  • Submit your educational proposal and/or ideas to
  • August 27-October 1, 2021

Private Duty Home Care at NAHC is opening an active call for submission of educational topics and presentations by subject matter experts on the key issues affecting the industry today and into the future.

As you know, Private Duty Home Care at NAHC is a member-driven organization and our educational programming cannot be developed without the expert assistance of our membership. This is at the heart of our committment to provide the finest education in the industry on the issues and topics that matter most to you.

As we begin to create our roadmap for education for the 2021-2022 year, we are opening an active call for proposals from August 27, 2021 – October 1, 2021. We are seeking the submission of education on the following key subject areas:

  • Employee or consumer experience
  • Service Delivery Excellence
  • Leadership
  • Best practices around infection prevention and employee safety
  • Operational best practices
  • Working with referral sources and growing your business
  • Legal “land minds” and best practices in the employment law space
  • Innovations in private duty
  • Supporting a remote workforce
  • Successfully working with MA plans

*Additional topics will also be considered, but preference will be given to those areas listed.

These topics should delivered in one of the following five formats shared in the table below.

Educational Formats

Traditional Presentation

Learning Bytes White Papers Case Studies

Resource Guides

45 minutes long with live Q&A

Live on 1st Thursday of each month from 3-4PM Eastern

12-15 minutes long and pre-recorded for on-demand learning

Slides may be used

In-depth reports on a specific topic and solution-oriented.

No more than 2500 words long and published monthly

Short reports on a specific issue being investigated and solved within a particular setting (office, agnecy, population group)

1-2 pages long

Operational documents sharing best practices and procedures that can be implemented by organizations or industry leaders

Please submit your educational proposal and/or ideas to Proposals will be reviewed and scheduled out on a rolling basis. On behalf of everyone here at NAHC, thank you for playing an active part in building the future of education for our members and the private duty home care community at large.