Did You Miss These 3 Private Duty Webinars?

These webinars are private duty education originally scheduled to be presented at the Private Duty Home Care at NAHC Leadership Summit in February 2022. That meeting was canceled due to the ongoing public health emergency, but the content is vital so NAHC will be presenting it to you as webinars, all of which are free to NAHC members.

1. Taking Quality Seriously in Private Duty: No Customer Left Behind

REGISTER

Free to all NAHC members!

Sponsored by Generations Homecare System

This webinar aired on February 8, 2022, as the first in the series of education from the Private Duty Leadership Summit, which was canceled due to the ongoing public health emergency. If you missed it before, you can still watch it. And it’s totally free to all NAHC members!

Quality Assurance and Performance Improvement (QAPI) is often treated as a chore we must “check off the list” to remain in compliance with regulations, but it’s much more than that. Every successful organization in the world uses some version of QAPI as a measuring tool to continue to adapt in an ever-changing environment.

Just because you don’t bill medical insurance doesn’t mean that QAPI is less important than it is for home health and hospice. Private Duty agencies have a different, and in some ways deeper, obligation to their clientele than medical providers. You’re in their homes for extended periods of time, and become involved in many areas of their lives, including their general well-being.

In this session you will learn how analyzing QA information and applying improved performance measures to the whole spectrum of service will not only enhance the quality of care you provide, but foster loyalty amongst your clients and employees.

Faculty:

  • Candyce Slusher, Owner, Slusher Consulting

Price:

  • Free to Members
    $99 for Nonmembers

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2. Structuring and Staffing Sales and Marketing for Max ROI

REGISTER

Free to NAHC members!

Attendees will learn best practices, tools, and techniques for structuring, staffing, incentivizing, and guiding a high-performing sales and marketing team that gets results. Recommendations are drawn from Fortune 500 best practices and are scalable for providers of all sizes.

Faculty: Stephanie Johnston, President and Chief Executive Officer, Transcend Strategy Group

Pricing:
Free NAHC Members
$99 for Nonmembers

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3. How to Build Professional Respect in Home Care Through Operations

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Free to NAHC members!

Sponsored by CellTrak

Providing personal care services can seem like a roller coaster of emotional decisions, constant reacting, and the fight for consideration and respect in the care industry. It doesn’t have to be that way.

In this session we will break down the five keys for creating simple, repeatable systems built on the professional solutions your agency provides. You will learn how to become known as a home care authority based on the consistency of service, reliable communication, and the standard of quality and professionalism that your leadership and team delivers

Faculty:

  • Jessica Nobles, Home Care Ops, Co-founder
  • Clinton Nobles, Home Care Ops, Co-founder

Pricing:

  • Free NAHC Members
  • $99 for Nonmembers

Did You Miss It? Taking Quality Seriously in Private Duty: No Customer Left Behind

REGISTER Free to all NAHC members! This webinar aired on February 8, 2022, as the first in the series of education from the Private Duty Leadership Summit, which was canceled due to the ongoing public health emergency. If you missed it before, you can still watch it. And it’s totally free to all NAHC members!…

New Webinar Tomorrow: Taking Quality Seriously in Private Duty: No Customer Left Behind

Tuesday, February 8, 2022 2:00 – 3:00 PM Eastern REGISTER Free to NAHC members! Sponsored by Generations Homecare System This webinar is private duty education that was originally scheduled to be presented at the Private Duty Home Care at NAHC Leadership Summit in February 2022. That meeting was canceled due to the ongoing public health emergency,…

New Webinar: Taking Quality Seriously in Private Duty: No Customer Left Behind

  • Tuesday, February 8, 2022
  • 2:00 – 3:00 PM Eastern
  • REGISTER
  • Free to NAHC members!

This webinar is private duty education that was originally scheduled to be presented at the Private Duty Home Care at NAHC Leadership Summit in February 2022. That meeting was canceled due to the ongoing public health emergency, but the content is vital so NAHC will be presenting it to you as webinars, all of which are free to NAHC members.

Quality Assurance and Performance Improvement (QAPI) is often treated as a chore we must “check off the list” to remain in compliance with regulations, but it’s much more than that. Every successful organization in the world uses some version of QAPI as a measuring tool to continue to adapt in an ever-changing environment.

Just because you don’t bill medical insurance doesn’t mean that QAPI is less important than it is for home health and hospice. Private Duty agencies have a different, and in some ways deeper, obligation to their clientele than medical providers. You’re in their homes for extended periods of time, and become involved in many areas of their lives, including their general well-being.

In this session you will learn how analyzing QA information and applying improved performance measures to the whole spectrum of service will not only enhance the quality of care you provide, but foster loyalty amongst your clients and employees.

Faculty:

  • Candyce Slusher, Owner, Slusher Consulting

Price:

  • Free to Members
    $99 for Nonmembers

Sponsored by Generations Homecare System

New Webinar: Taking Quality Seriously in Private Duty: No Customer Left Behind

Tuesday, February 8, 2022 2:00 – 3:00 PM Eastern REGISTER Quality Assurance and Performance Improvement (QAPI) is often treated as a chore we must “check off the list” to remain in compliance with regulations, but it’s much more than that. Every successful organization in the world uses some version of QAPI as a measuring tool…

New Webinar: Taking Quality Seriously in Private Duty: No Customer Left Behind

  • Tuesday, February 8, 2022
  • 2:00 – 3:00 PM Eastern
  • REGISTER
  • Free to NAHC members!

This webinar is private duty education that was originally scheduled to be presented at the Private Duty Home Care at NAHC Leadership Summit in February 2022. That meeting was canceled due to the ongoing public health emergency, but the content is vital so NAHC will be presenting it to you as webinars, all of which are free to NAHC members.

Quality Assurance and Performance Improvement (QAPI) is often treated as a chore we must “check off the list” to remain in compliance with regulations, but it’s much more than that. Every successful organization in the world uses some version of QAPI as a measuring tool to continue to adapt in an ever-changing environment.

Just because you don’t bill medical insurance doesn’t mean that QAPI is less important than it is for home health and hospice. Private Duty agencies have a different, and in some ways deeper, obligation to their clientele than medical providers. You’re in their homes for extended periods of time, and become involved in many areas of their lives, including their general well-being.

In this session you will learn how analyzing QA information and applying improved performance measures to the whole spectrum of service will not only enhance the quality of care you provide, but foster loyalty amongst your clients and employees.

Faculty:

  • Candyce Slusher, Owner, Slusher Consulting

Price:

  • Free to Members
    $99 for Nonmembers

Sponsored by Generations Homecare System

New Webinar: Taking Quality Seriously in Private Duty: No Customer Left Behind

Tuesday, February 8, 2022 2:00 – 3:00 PM Eastern REGISTER Quality Assurance and Performance Improvement (QAPI) is often treated as a chore we must “check off the list” to remain in compliance with regulations, but it’s much more than that. Every successful organization in the world uses some version of QAPI as a measuring tool…